Very smooth stress free recent purchase. Katie (internet sales) and Jeff (manager) were both a pleasure to work with.
Mr. Gonzalez is brilliant in customer service and all employees should learn from him . When a covering lady stressed me out by giving false information about charges he exactly new what to do and turn the situation quickly for excellent again . This dealership should be proud of having an employee like him ! I’m very demanding person and he exceed my needs completely!
I had an incredible experience with Shelly & Dan at Devan Acura of Norwalk. They were both incredibly helpful and full of knowledge in answering all of my questions. I have been doing a lot of research and searching for a car for a couple months, I was so happy to find a CPO 2016 Acura TLX AWD that fits all of my needs. Dan did a fantastic job of making me aware of all of my options before I made a decision. He is a well seasoned salesman who knows his craft. At no point did I feel any pressure and I felt like he wanted what was in my best interest the entire time. I even brought in my own financing which wasn't an issue. The entire process was quick, seamless, and easy. After coming from a horrible car experience at another dealer, I was overwhelmed with the amount of help these employees were able to provide me. Amazing job, Devan Acura of Norwalk! I will be recommending you to everyone!
Great customer service!!!
Would buy from them again , great customer service and honest price m. Dealership worked with the finance company to secure my deal and won by being customer obsessed.
Will go back
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